911 Center: Home
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About the 911 Center
Missoula County 9-1-1 opened its doors, phones and radios to the public on September 1st 1976. A lot has changed in the last thirty years but some things have remained the same. Missoula County 9-1-1 continues its dedication to serve the citizens of Missoula County with the pride and professionalism they have come to expect.
The 9-1-1 Center acts as the first point of contact for all Emergency Responders in Missoula County, from your local fire department to the Missoula City Police and Missoula County Sheriff’s departments. Receiving more than thirteen thousand (13,000) emergent and non-emergent phone calls every month in 2005, each phone call brings its own unique challenges both to the caller and call taker.
The 9-1-1 Center is staffed by a minimum of four dispatchers from 7 a.m. to 3 a.m. seven days a week 365 days a year, after 3 a.m. there are three dispatchers on duty to insure that the citizens of Missoula receive a consistent level of service. In addition, during the last budgeting session the County Commissioners increased the fulltime staffing of the 9-1-1 center from 25 to 30 fulltime employees. This increase in staffing means that we will be hiring and training throughout 2012, if you are interested in working at the 9-1-1 center, visit Missoula County's Human Resource Department.
In addition to incoming phone calls, the 9-1-1 Center dispatches twelve local fire departments, five ambulance services, two air ambulances, the Missoula City Police Department and Missoula County Sheriff’s office. The responsibility for making sure that these responders have the information they need lies first with the 9-1-1 call taker and then with the radio dispatchers. To visit your local fire department or law enforcement web page, visit our "Links" page.
Missoula County Courthouse
For more information on Missoula County, visit the main County home page.